Legal and Accountability

Our commitment to you:

Phortress Ltd have a standard indemnity insurance of £500,000.
This figure can be raised for special projects.

No work is undertaken by Phortress until the customer has signed a contract that offers mutual protection.

This contract gives us permission to attempt to gain access to your information, sites or systems using means that hackers would use. It also guarantees the privacy of any information that we may get in the course of our work.
For example, we may well gain access to your list of customer’s private details, but no one except you and us will ever know that we did. You can also be assured that we will contractually destroy any and all information that we build about your IT and any and all data that we may retrieve in the course of our investigations.

Each contract is individual dependent on the work that you have asked us to do and only allows us to work within the parameters of the instructions.
For example, you may ask us to check the vulnerability of the server that your out of office workers use to access business information, but under terms of the contract we would not access that business information even if the opportunity presented itself. Our job would be to present the exploit and go no further.

Working Practices:

All Phortress employees know that keeping your security secrets is the core of our business. They only ever talk about work within the office environment, and a night out with Phortress staff will include conversation on pets, holidays and cars, but never work. They won’t even mention your company name.

We do not advertise that we have completed work for a company unless they tell us it is alright to do so.

While your Phortress operatives are working on a project, active data is stored on external drives that are turned off at night, unplugged and locked in a secure area. This means that even in the worst case scenario of Phortress being burgled and our computers all being stolen, still no one would get your private information, it is all locked away on external drives.
Any other minor information is stored in an internal network share area that has no link to the internet or any kind of out of office source.